Free cancellation policy
In light of COVID-19,
we have set user-friendly cancellation policies in cooperation with our service partners(when available)
such as free cancellations 2 or 3 days prior to the departure.
We want your holiday to be stress free,
so please ensure that you read the cancellation policy specifict to the product you purchase.
Sample
Non-refundable services
Although there are many flexible cancellation policies available on our website,
there are products that are “partially non-refundable” or “fully non-refundable” (such as museum tickets or other products, like last-minute hotel deals that require strict payment conditions upon reservation.
You can see our cancellation policy for particular products before you complete your booking.
Sample
You can find the ‘Terms & Conditions’ for our products from the link below: