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- What's included in the Package / Holidays / Things To Do price? What's included in the Package / Holidays / Things To Do depends on the type of products you're booking. Details on what is included or not included in your product can be found on the 'PRODUCT'S INCLUSIONS' and 'EXCLUSIONS' information part of your booking screen.

- Can I place a booking for someone else? Yes, you can book on someone else's behalf. All booking documents, including confirmation emails, vouchers, tickets and any correspondence from us, will be sent to the registered email address. You'll need to forward these documents and emails to the appropriate person if you register your email address instead of theirs. When booking on someone else's behalf, you will need to have their personal information such as passport name, number and date o...

- How do I know my booking is confirmed? After you complete the booking, you will receive a Booking Confirmation indicating your reference number and other booking details. This will be proof that your booking has been completed and confirmed. - What is Manage My Booking? If you booked your holiday on our website, you can use "My Account" to : - Make payments towards your holiday - Review your booking - Access and print your booking Voucher and invoice To log in to "My Acco...

- Why has the price of my holiday gone down since I booked? Like most holiday companies, we have flexible pricing - which means the cost of our holidays may fluctuate. Once you've booked your holiday, the amount you pay is fixed. If the cost of the same product goes down, you will not get a refund on the difference. On the other hand, if prices go up, you will not be required to pay anything more either. Find out more in 'Our Agreement'. - Can you send me a brochure? We do not publ...