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What time is check out at my hotel?
Details about your hotel's check-in/check-out stipulated times can be found on the 'Important Information' field of your Booking Screen or your booking confirmation voucher. - I want to check out after the stated check-out time. What should I do?
Upon arrival at your hotel, you can request the hotel to allow you to check out late. Be aware that approval of your request may depend on room availability at the time of your stay. You may be charged an extra cost for late check-out.
- I will be arriving earlier than check-in hours. Can I still check-in?
Hotels would generally allow you to check-in after they open, and this would mostly be after 3 pm; however, in some cases, hotels may permit you access to your room earlier/when ready.
- Will I need to pay a deposit at my hotel?
Some hotels may ask for a refundable deposit when you check-in. Whether or not this is required and the amount required is decided by the hotels.
- Can my accommodation facility store my luggage before check-in or after check-out?
Usually, hotels have luggage storage to assist with requests such as yours depending on the availability of space. Please enquire at your accommodation facilities reception upon arrival.